1. What are cookies?

A cookie is a small text file that is downloaded to your device (computer, smartphone, or tablet) when accessing certain web pages. Cookies allow a platform, among other things, to store and retrieve information about the browsing habits of a user or their device to improve the service offered, guarantee security, and ensure the correct technical functioning of the site.

2. What types of cookies does this website use?

SURGIWELL SL, through its brand Ecowell Instrumental, uses its own and third-party cookies on this website for the following purposes:

• Technical and Session Cookies (Strictly Necessary): These are fundamental for the online store to operate. They allow for the management of the shopping cart in WooCommerce, keep the professional’s session logged in, and ensure that selected products are processed correctly until final payment.

• Security and Fraud Prevention Cookies: When using the Stripe payment gateway, necessary technical cookies are installed to authenticate the user, prevent transaction fraud, and protect financial data during the checkout process. These cookies are treated as essential for the security of the service.

• Personalization Cookies: These allow the user to access the catalog with predefined characteristics, such as language, regional settings, or the history of viewed products to streamline the technical experience.

• Analytical Cookies (Google Analytics 4): Managed through Google Site Kit, these allow us to quantify the volume of visitors and statistically analyze user behavior on our website. This helps us optimize our instrumentation offering and improve the portal’s usability based on aggregated and anonymous usage data.

• Anti-Spam Security Cookies: We use Google reCAPTCHA v3 to protect our contact forms and purchasing processes against spam and illicit automated access (bots).

3. Management, Deactivation, and Deletion of Cookies

You have the option to allow, block, or delete cookies installed on your device by configuring your browser options. Direct links are provided below:

• Google Chrome: Settings > Privacy and security > Cookies and other site data.

• Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data.

• Safari: Preferences > Privacy > Block all cookies.

• Microsoft Edge: Settings > Cookies and site permissions.

Technical note: If you decide to block or deactivate strictly necessary cookies in your browser, the WooCommerce purchasing process may be interrupted, and some secure payment features may not execute correctly.

4. Consent and Updates

By browsing our website and accepting the use of cookies through the informative banner, you consent to the installation of the aforementioned cookies. SURGIWELL SL may modify this policy to adapt it to new legislative requirements (LSSI-CE) or AEPD recommendations; therefore, periodic consultation is recommended.